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Microsoft Customer Care – Issue Submission Form

SERVICE LEVEL INFORMATION:

You will receive confirmation that your issue was received within 4 business hours.
You will receive a response or status update within 3 business days.
Microsoft Customer Care Team HOURS OF OPERATION: 7:00 am - 5:30 pm Pacific Time, Mon - Fri
Questions or concerns: MSFTCARE@microsoft.com or 866-MSLISTEN

Submitter Information

Submitter Name:

Submitter Company Name:

Submitter Phone Number:

Submitter Street Address:

Submitter Email Address:

Submitter City, State Zip:

Customer Information

Customer Company Name:

Customer Company State/Provence:

Complaint Details

Issue Type:

Customer follow-up:

	I would like to deliver the response to the customer.
	I would like Microsoft to deliver the response to the customer.

Issue Description:

Steps already taken to resolve this issue:

Expected Deliverable:

This issue is for tracking purposes only - no specific deliverable requested.
Specific deliverable requested, details below.

Expected Deliverable Details:

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