Overview

View one of our free webcasts, and watch as Industry Experts highlight the latest industry concerns and provide valuable insight and business advice.

The free ISV Webcast series brings you information that's essential to your business planning, strategy, and management. The content is specially tailor-made to address issues faced by ISVs in the APAC region.

Off-shoring, Out-sourcing, and On-shoring:
Finding opportunity in a fragmented marketplace

As global communications and technologies continue to fan the flames of value chain delocalisation around the world, firms are now either 'born global' or face local competition from global firms (both big and small) through activities such as off-shoring, out-sourcing, and on-shoring.

Today's successful business strategies and practices are based on the ability to create core capabilities and to constantly adjust, reconfigure, and redeploy these capabilities at a faster 'tempo' than the competition, without losing firm momentum in these fragmented industry value chains that operate across geographic boarders.

This webcast looks at the components of an 'agile enterprise' through viewing the organization's resources and processes (capabilities) as critical factors for achieving superior performance and strategy derived from an analysis of an organization's skills and capabilities, rather than analysis of its competitive environment. It will help you to succeed in a fragmented marketplace by cycling your core competencies faster than your competition and by shifting to a global perspective in the supply and demand factors of your customers' businesses.

Presenter: Mr. Malcolm Fraser

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View our previous webcasts here.

Product Life Cycle and Portfolio Management In the ICT industry, advancements in technology bases have shortened product life cycles, while the increase in customer sophistication as well as more complex (but easier to use) tools from technology vendors have meant that more products are competing within these rapid life cycles. This webcast introduces the concept of product life cycle and portfolio management to help maximize your development efforts through a common product platform approach coupled with software versioning control processes. View Now

Service Quality and Delivery There is a need for Small and Medium-sized Enterprises (SMEs) to critically evaluate their firm as a process where front-stage and back-stage operations work together to meet and exceed customer expectations. In this webcast, you will come to understand a systematic approach to using tools such as service blueprinting that help firms identify where critical encounters exist and how to manage them. View Now

Sales Process Management An effective sales process can underpin an organization's success. However the sales process is often left up to the sales people, who rarely have a strategic understanding of where the firm is going. Therefore the sales function often works independently, and sometimes at odds, with the firm. View Now

Strategy and Performance Through this webcast we aim to provide a clear understanding of which strategies work best in which industries. So companies will not only have an incentive to develop a successful strategy, they'll have the tools to help them craft one. View Now