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Managing Patches for Your Customers
 
 
Introduction
   
 

Managing Patches is critical to all computer systems, including yours and your clients. The ability to identify required patches, manage deployment and get effective data on successful deployment is a significant concern for many customers.

 
 
What's Patch Management?
   
 

Many of your customers may not be aware of the downside of not updating security and software patches regularly. The negative repercussions to vendors when there has been a security breach or a client misses a software update can be drastic.

Helping your clients to understand and manage patches will help develop their level of trust for the solutions, applications and products that you have deployed for them.

Developing expertise in this area represents a significant opportunity for partners. There is a wide range of technical guidance, tools, training, and updates you need to assist you in planning and managing a security strategy for your own and for client's organizations.

Visit the Microsoft Security Guidance Centre and learn how to manage and deploy patches for yourself and your clients. You'll find valuable 'how to' articles that will help you answer your customer queries on patches plus essential guides to walk you through Microsoft's Patch Management Process.

View the white paper "Understanding Patch and Update Management: Microsoft's Software Update Strategy" which describes Microsoft's efforts to significantly improve the patch and update management process and provides direction for effectively using the software update tools and resources currently available.

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