Microsoft stands behind the quality, versatility, and durability of its products and services. Our customer service organization is an important part of this commitment. Customer service is our primary line of assistance, where our customers first turn for troubleshooting help and answers to questions. For many customers, our customer service representatives are the human "face" of Microsoft. Working by phone and e-mail, these representatives address common issues and route challenges to appropriate support resources, such as product support professionals and engineers.

We are looking for smart, quick, personable individuals who are committed to helping people. Customer service is generally the place to begin a career in the Microsoft support department. However, think of Microsoft entry-level positions as escalator positions: as a customer service employee, you receive world-class in-house training to keep abreast of the latest technologies. This can be a springboard to many rewarding career opportunities throughout the company.